Advice on compliance with the Aged Care Act 2024 (Cth), Aged Care Quality Standards, Code of Conduct and associated legislation and guidance including in relation to governance, risk management, accreditation, audits, and engagement with the Aged Care Quality and Safety Commission.
Our services for the Aged Care sector
Lavan’s aged care services are tailored to the specific requirements of aged care providers across Australia.
Advice boards and executive on clinical governance frameworks, incident management systems, complain management system, escalation pathways and policy settings to support safe care delivery and regulatory compliance.
Support for registered providers responding to complaints and serious incidents from a regulatory perspective, a governance perspective and a claims perspective.
Advice on corporate structures, capital raising, joint ventures and financing arrangements to support sustainability and growth in a highly regulated sector.
Representation in disputes arising from regulatory action, resident or family complaints, contractual issues and claims related to serious incidents including mediation and litigation where required.
Legal support for acquisitions, divestments, mergers and restructures involving aged care providers, including due diligence, regulatory approvals, assumption of liabilities, transition planning and (where applicable) post transaction winding up.
Advice on privacy obligations, data governance and information handling in aged care settings, including incident response and regulatory expectations.
Advice on acquisition, development, redevelopment and disposal of aged care assets, including greenfield and brownfield projects, mixed use developments and interface with planning and construction issues.
Drafting, reviewing and advising on residential care agreements, home care agreements and related consumer documentation to ensure compliance, clarity and alignment with operational realities.
Advice on employment, industrial relations and workplace health and safety issues affecting aged care operations, including workforce restructuring, compliance and risk management.
Our Aged Care Service Team
Delivering specialist advice for aged care providers.
Our Aged Care sector experience
Client
Large residential aged care provider
Industry
Aged Care – Residential care
Lavan assisted the provider following an unannounced ACQSC site audit that resulted in multiple Not‑Met findings across the Aged Care Quality Standards. We coordinated the provider’s governance response, advised on incident management and clinical risk systems and prepared submissions addressing the Commission’s concerns. Working closely with the executive and clinical teams, we coached frontline leaders on regulatory expectations and guided the provider through follow‑up audits. The service returned to compliance and avoided sanction.
Client
Large residential aged care provider
Industry
Aged Care
Lavan acted for a provider in its acquisition of three operating residential aged care facilities as part of a wider service expansion strategy. Our work included extensive legal due diligence across regulatory compliance, workforce and safety issues, property and planning considerations, and ICT/clinical system integration. We advised on transaction structuring, negotiation of deal terms and transition planning. The acquisition was completed on schedule, with ongoing support provided during integration and regulatory notifications.
Client
Regional home care provider
Industry
Aged Care
Lavan acted for a home care provider following a complex complaint raised by a family regarding service delivery, clinical escalation and communication failures in the home care context. The matter resulted in ACQSC involvement and a review of the provider’s pricing, incident management, care planning, delegation and monitoring processes. Lavan undertook a detailed review of care documentation, risk assessments, escalation pathways and communication practices and advised the provider on responding to the Commission, including preparation of factual submissions and evidence demonstrating compliance with the Aged Care Quality Standards.
Here when you need us
Lavan is based in Perth, Western Australia, with an inherent market knowledge and trusted relationships within our community.
We value collaborative relationships and are approachable and available when you need us.
